We have been actively trying to stay on top of the quickly changing updates pertaining to the COVID-19 virus pandemic and the impacts it is having on each of us both personally and professionally, globally, and locally here at home in Canada.
Height Works takes the safety of our customers and staff very seriously. So, we have been working to balance the health and well-being of our staff and their families with the ongoing fall protection needs of our customers and the health and well-being of your staff.
HOW DOES HEIGHT WORK RESPOND DURING THIS CRISIS?
We are following the common industry practices and adhering to guidelines set out by Alberta Health Services and the Public Health Agency of Canada.
PROFESSIONAL SERVICES
FIELD SERVICES
- Annual Service Inspections & Repairs We have many customers who are first responders working in fire departments or managing the maintenance and fall protection needs of residential, senior care, or medical buildings and hospitals. Our goal is to ensure that your critical fall protection needs are met during these challenging times, and as such, we will carefully arrange travel for any of our first responders or building manager customers to perform vital inspections and repair service work that is required to prevent fall protection injuries and death. For those non-critical annual service inspections, we’d like to ask that together we reschedule these inspection services for your organization at a date in the future, still to be determined. As a result, we will continue to keep you updated on any changes to our inspection services during this health crisis.
- Travel for Site Visits—Previously, we have actively traveled to attend project sites to assess projects; however, today, travel for this activity has been paused. Rather, we are asking our client partners to engage in using digital tools to share their fall protection needs with us, whether that be taking photos of site hazards, telephone and video conference calls, or email communications. Switching proactively to using technology versus being personally present is our effort to participate in social distancing to try and “flatten the curve” during this health crisis.
- Installation Services—For new installation projects during this uncertain period, we will follow the following precautions for the health and safety of our technicians and your employees: our technicians have been instructed to
- Avoid handshakes and follow social distancing protocols whenever possible.
- remain home if they feel unwell or have been around someone diagnosed with COVID-19.
- Request to be allowed to utilize hand-washing stations upon their arrival and before departure from your site/facility.
- Increase cleaning for our vehicles and tools.
Moving forward, as we all follow the quickly changing environment we work and live in pertaining to the COVID-19 virus, we will continue to keep you up-to-date with any related changes at Height Works Ltd. You can find ongoing updates and information on this page.
Take excellent care.
Joel Morice
Founding Partner
Height Works Ltd.